GDPR & Privacy Notice

Company name: YEPCO GmbH

Location: Munich, Germany

Email: privacy@yepco.com

YEPCO provides software and services for automating sports broadcast workflows.

We only collect data that is necessary to operate our services and communicate with you.

Depending on how you interact with us, we may collect:

Information you provide

• Name
• Email address
• Company name
• Job title
• Messages sent via contact or support forms

Technical and usage data

• IP address
• Browser and device information
• Pages visited and interactions with our website
• Log and error data related to system usage

Service-related data

• Account and authentication data
• Configuration and usage data related to YEPCO services
• Support requests and communication history

We use personal data to:

• Provide and operate YEPCO services
• Respond to inquiries and support requests
• Set up demos and accounts
• Maintain system security and performance
• Improve our products and documentation
• Meet legal and regulatory obligations

We do not sell personal data.

Under the GDPR, we process personal data based on one or more of the following legal grounds:

• Contract: To provide our services and fulfill agreements
• Consent: When you explicitly agree (e.g. marketing communications)
• Legitimate interests: To improve our services, ensure security, and operate our business
• Legal obligation: When required by law

You may withdraw consent at any time.

YEPCO does not use automated decision-making or profiling that produces legal or significant effects on individuals.

We keep personal data only as long as necessary for the purposes described above.

Typical retention periods include:

• Account and service data: for the duration of the customer relationship
• Support communications: up to several years for quality and legal purposes
• Marketing data: until consent is withdrawn
• Legal or financial records: as required by law

When data is no longer needed, it is securely deleted or anonymized.

We may share personal data with trusted third parties that help us operate our services, such as:

• Hosting and cloud infrastructure providers
• Analytics and monitoring services
• Customer support tools
• Integration partners (only when required)

All partners are contractually required to protect your data and process it in compliance with GDPR.

If personal data is transferred outside the European Union, we ensure appropriate safeguards are in place, such as:

• EU Standard Contractual Clauses
• GDPR-compliant data processing agreements

We take security seriously and use appropriate technical and organizational measures, including:

• Access controls and authentication
• Encryption where appropriate
• Secure infrastructure and monitoring
• Internal data protection policies

No system is 100% secure, but we continuously improve our protections.

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to certain processing
• Receive your data in a portable format
• Withdraw consent at any time

To exercise your rights, contact us using the details below.

If you believe your data protection rights have been violated, you have the right to file a complaint with your local Data Protection Authority.

You can do this in your country of residence, place of work, or where the alleged violation occurred.

Our website may use cookies or similar technologies to ensure functionality and improve user experience.

For details, please see our Cookie Policy (if applicable).

We may update this Privacy Notice from time to time to reflect legal or operational changes.

The latest version will always be available on this page.

If you have questions about this notice or how we handle personal data, contact us at: